Privacy Policy
Privacy Policy
Care Now NP (Telehealth Services)
1. Introduction
Care Now NP (“we,” “our,” or “us”) is committed to protecting your privacy and safeguarding your personal and health information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our telehealth services, website, or related platforms.
By using our services, you agree to the practices described in this Privacy Policy.
2. Health Information & HIPAA Compliance
As a healthcare provider, we are required to comply with the Health Insurance Portability and Accountability Act of 1996 (“HIPAA”).
We protect your Protected Health Information (PHI), which may include:
- Medical history and conditions
- Diagnoses and treatment plans
- Prescriptions
- Lab orders and results
- Visit notes and communications
We use and disclose PHI only as permitted by law, including:
- Treatment and care coordination
- Payment and billing purposes
- Healthcare operations (quality improvement, compliance, audits)
- As required by law, court order, or public health reporting
We do not sell or rent your health information.
3. Information We Collect
We may collect the following types of information:
A. Personal Information
- Name
- Date of birth
- Email address
- Phone number
- Address
- Insurance or payment information (if applicable)
B. Medical Information
- Symptoms and health concerns
- Medical history
- Medications
- Lab results
- Provider notes
C. Technical Information
When using our website or telehealth platform:
- IP address
- Browser type
- Device information
- Cookies and usage data
4. How We Use Your Information
We use your information to:
- Provide telehealth consultations and medical care
- Diagnose and treat medical conditions
- Order labs, prescriptions, or referrals
- Communicate with you about care
- Process payments and insurance claims (if applicable)
- Improve our services and patient experience
- Comply with legal and regulatory requirements
5. Telehealth Platform & Third Parties
We use HIPAA-compliant third-party vendors for:
- Video consultations
- Electronic medical records (EMR)
- Scheduling systems
- Payment processing
These vendors are required to protect your information under Business Associate Agreements (BAAs) in accordance with HIPAA.
6. How We Protect Your Information
We implement reasonable administrative, technical, and physical safeguards, including:
- Encrypted electronic communication systems
- Secure data storage
- Password-protected systems
- Access limited to authorized personnel only
- Regular compliance and security reviews
While we strive to protect your data, no system is 100% secure.
7. Your Rights
Depending on applicable law, you may have the right to:
- Access your medical records
- Request corrections to your information
- Request restrictions on certain uses or disclosures
- Obtain copies of your health records
- Request confidential communication methods
To exercise these rights, contact us using the information below.
8. Cookies and Website Tracking
Our website may use cookies or similar technologies to:
- Improve website performance
- Understand user behavior
- Enhance user experience
You may disable cookies in your browser settings, but some features may not function properly.
9. Minors
Our services are not intended for individuals under the age of 18 unless explicitly permitted and accompanied by a parent or legal guardian in accordance with applicable law.
10. Data Retention
We retain medical and personal information as required by law and professional record-keeping standards. Retention periods may vary based on:
- State law requirements
- Medical board regulations
- Billing and insurance requirements
11. Changes to This Policy
We may update this Privacy Policy periodically. Updates will be posted on our website with a revised effective date.
12. Contact Information
If you have questions about this Privacy Policy or your health information, please contact:
Care Now NP
Email: [Insert Email]
Phone: [Insert Phone Number]
Address: [Insert Business Address]
Peptides
What are Peptides?
Peptides are short chains of amino acids that act as signaling molecules in the body. They help regulate and support many biological functions such as metabolism, healing, hormone balance, inflammation, and tissue repair.
In medical wellness, certain peptides are used to help support:
- Fat loss and metabolic function
- Muscle recovery and strength
- Sleep and energy balance
- Skin health and collagen production
- Injury healing and inflammation control
Important Patient Education
Peptide therapy is not a one-size-fits-all treatment. Safety, dosing, and suitability are carefully reviewed during consultation. Many peptides are still considered investigational or used off-label in wellness medicine, and outcomes can vary by individual.
All patients are evaluated for:
- Medical history and safety risks
- Current medications and conditions
- Appropriate treatment goals
- Monitoring and follow-up needs
Weight Loss & Medical Weight Management
We provide comprehensive, medically supervised weight loss programs tailored to each patient’s needs. Services may include:
- Virtual consultations and ongoing follow-ups
- Lifestyle and nutrition guidance
- Metabolic and health risk assessment
- Prescription weight loss options when appropriate
- Support for sustainable, long-term weight management
GLP-1 Medications (Weight Loss Injections)
GLP-1 receptor agonists are medications that help regulate appetite, blood sugar, and satiety. They work by mimicking a natural hormone in the body that:
- Reduces hunger
- Helps you feel full longer
- Supports improved blood sugar control
- Promotes gradual, sustainable weight loss when combined with healthy lifestyle changes
Common GLP-1 medications include semaglutide and tirzepatide.
Tirzepatide Medications
Tirzepatide is an FDA-approved injectable medication used for type 2 diabetes and weight management. It works differently from traditional GLP-1 medications because it targets two hormone pathways (GIP and GLP-1 receptors).
This dual action may help:
- Decrease appetite and cravings
- Improve insulin sensitivity
- Enhance fat loss and metabolic control
- Support more significant weight reduction in some patients
Tirzepatide is prescribed only after a full medical evaluation to ensure it is safe and appropriate for each individual.
In-Home Sick Visit (House Call)
Professional Medical Care in the Comfort of Your Home
For patients who prefer not to travel to an urgent care or clinic, Care Now NP offers convenient in-home sick visits. During a house call, a licensed Nurse Practitioner will travel to your home to evaluate your symptoms, perform a medical assessment, and develop an appropriate treatment plan.
Conditions Commonly Evaluated During House Calls
- Cold, flu, and viral illnesses
- Fever
- Sore throat
- Sinus infections
- Ear infections
- Cough and bronchitis symptoms
- Pink eye (conjunctivitis)
- Urinary tract infections (UTIs)
- Mild skin infections, rashes, and allergic reactions
- Nausea, vomiting, and diarrhea
- Minor injuries and wound evaluations
- Medication questions and treatment follow-up
What to Expect
During your visit, your provider will:
- Review your medical history and current symptoms
- Perform a focused physical assessment
- Check vital signs when appropriate
- Discuss diagnosis and treatment options
- Prescribe medications when medically indicated
- Provide education and follow-up recommendations
- Order laboratory testing or imaging studies if needed
Benefits of an In-Home Visit
- Personalized one-on-one medical attention
- Avoid crowded waiting rooms
- Convenient care for busy families
- Ideal for patients who are ill, elderly, or have limited mobility
- Same-day and next-day appointments may be available
Important Information
House calls are intended for non-emergency medical conditions. If you are experiencing chest pain, severe shortness of breath, signs of stroke, severe bleeding, or any other medical emergency, call 911 or seek emergency medical care immediately.
Quick Care Telehealth Visits
Care Now NP offers convenient same-day telehealth visits for common, non-emergency conditions. Care is fast, professional, and focused on helping you feel better quickly while knowing when in-person care is needed.
Common Quick Care Services
- Pink Eye (Conjunctivitis) – evaluation and treatment options
- Female UTI Symptoms – burning, urgency, frequency (treatment when appropriate)
- Sore Throat – strep vs viral assessment and management
- Sinus Infections – congestion, pressure, and treatment guidance
- Mild Cold & Flu Symptoms – supportive care and symptom relief
- Cold Sores (HSV-1) – outbreak treatment and prevention options
- Minor Skin Concerns – rashes, acne flares, irritation, mild infections
- Retinol / Skin Health Guidance – skincare education and prescription options when appropriate
Additional Telehealth Services
- Lab Review Visits – interpretation and explanation of your lab results
- Image Review – evaluation of uploaded photos (skin, throat, infections, etc.)
- Lab Ordering – ordering appropriate labs based on symptoms or wellness goals
- Q&A / Health Consultations – general medical questions, guidance, and next-step planning
- Follow-Up Care – check-ins and treatment adjustments